Mercure Serpong Alam Sutera
What Guests Say
The breakfast, buffet style, was complete (catering for most tastes). The omelettes to order were exactly as requested. The coffee makers made great coffee. The room was modern, well designed with a very good shower. The bed was very comfortable.
Wayne
March 2024
It was extremely quiet and comfortable. Although located next to a larger road, I couldn’t hear the cars at all. The breakfast was very focused around local food, which was delicious, but also a great variety of western goods like scrambled eggs, pancakes, maple syrup, etc. There was a decent pool and sufficient fitness center to keep you busy if you decide not to leave the hotel
Skylar
October 2024
A business hotel with practical facilities, comfortable room, good amenities and value-for-money. The in-room dining and restaurant choices were superb. Food is wonderful, good portions and delicious. Their monthly specials are very interesting and worth to explore.
Shereenkaur2001
November 2023
The pool and gym were very clean with good facilities. The rooms were new and air-conditioning was strong.
Valentina
February 2024
Clean and spacious hotel. There is a big shopping mall at its side. You can get anything you want. Every things are clean. Bed and pillow are comfortable. Airconditiner and wifi are ok. The massage service is very good. All the staffs are very nice and helpful. Highly recommended!
Chan
June 2025
I have experienced this hotel as a fantastic, warm and beautiful hotel. Fantastic service and a great smile! The Mint & Pepper resto serves as a great breakfast room, but also for dinner or just a drink. Thanks to Pak Budi and his team. Their is also a fantastic pool. I would specifically like to thank Ms. Elsa Hindriyani and her team for taking care of cleaning my room everyday, doing the laundry and give me some extra attention to feel at home.
Marijn
January 2023
The staff was very friendly and helpfull, there were nice events for the children to participate in.
Michel
January 2024
Location is excellent. There are many various restaurant around.
Šťastný
May 2024
The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.
Donald
October 2022
room is specious location at hart of alam sutra and easily find anything staff response is ultra fast
Andreas
November 2024
Reservations:
+1 (888) 385-8465Make a Reservation